How do I cancel my subscription?
We are sorry to hear you no longer want to continue the program with us. Unfortunately, we cannot cancel your subscription from our end but if you follow these easy steps, you can do it yourself: Please bear in mind, uninstalling the app will not cancel your subscription.
If you are using an Apple device:
- Open the Settings app.
- Tap your name (your Apple ID).
- Tap Subscriptions.
- Choose Zemedy.
- Tap Cancel Subscription.
If you are using an Android:
- Open the Google Play Store.
- Check if you’re signed in to the correct Google Account.
- Tap Menu Subscriptions.
- Select the subscription you want to cancel.
- Tap Cancel subscription.
- Follow the instructions